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Order Fulfilled

You will receive an email from us after your purchase is completed successfully. Let us know if your order was not as expected as soon you can.

Here are a few ways to handle

Note: Orders containing more than one item will have an estimated processing time that is based on that item.

We will inspect and pack your items in a safe manner prior to shipping. Most orders are delivered in less than 24 hours.

Please submit a Support Center ticket if there is a problem with your order. Our committed CS team will contact you within 24 hours.

Delivery

The tracker numbers could take a while to appear on the website. Check back when the information is not available. Please rest sure that the estimated shipping date is correct regardless of the latest update to the website for tracking.

We strongly recommend that customers purchase a shipment tracking number and shipping insurance prior to checking out procedure. This will give them peace ofmind while they wait for their parcel.

Contact us

Call our customer service immediately should there be any issues following or during the delivery. Our customer service will assist you with an appropriate solution.